Refund / Exchange Policy

Because our products are digital files and digital files, once sent, cannot be returned, we do not offer rerfunds. We will only issue refund if we could not deliver your files or the files are not complete.

please review the samples before placing your order.

To clarify, we will NOT issue refunds for any of the reasons below

NOTE THAT this is not a comprehensive list and unless otherwise stated in this ploicy, refunds will not be granted for any reason. We may, at our discretion, offer store credit for situations in which a refund is not an available remedy.

  • 1

    The tset bank did not meet your expectations.
  • 2

    You are unable to open the compressed file(s) or individiual chapter files contained within. If we deem the issue is on our end, we will either replace the files or, at our discretion, refund the purchase

  • 3

    You feel the test bank or solution manual lacks sufficient content. This is one of the reasons we provide a sample chapter for every test bank we sell; the sample should eliminate any confusion regarding the test bank’s contents.

  • 4

    Your purchased the wrong edition.
  • 5

    You thought you were purchasing the textbook.